AI receptionist
AI receptionist for salons, barbers, and beauty clinics
Answers the phone while your team is with clients, books and moves appointments, fills cancellations, and cuts no-shows with reminder calls.
- Fixed build price
- Prototype in days
- You own it
In a salon, the person who could answer the phone is usually holding scissors, a razor, or a client's hand. The phone rings out, and the caller books with whoever picks up first.
An AI receptionist answers every call, books the right service with the right person for the right length of time, and confirms by text. Your team stays with the client in the chair, and the diary keeps filling.
Calls it handles
What the agent does on the phone
Bookings with the right stylist
Books, moves, and cancels appointments in your booking system where it offers an API, using the real length of each service and each team member's diary.
Filling last-minute gaps
When a client cancels, it can offer the slot to clients who asked for something sooner, so the chair does not sit empty.
Reminders that cut no-shows
Reminder calls or texts before appointments, with an easy way to rebook instead of simply not turning up.
Prices and services explained
What a treatment involves, how long it takes, and what it costs, answered consistently from the price list you approve.
Patch tests and consultations
Knows which services need a patch test or consultation first and books those before the main appointment, following your rules.
Complaints and sensitive calls to a person
Unhappy clients, reactions to treatments, and anything medical are passed straight to your team, never handled by the AI.
In detail
Doing it properly
Your booking rules, not a generic diary
Salons run on rules a generic booking bot does not know: colour takes longer than a cut, a new client needs a consultation, a senior stylist costs more, and some treatments need a patch test 48 hours ahead. We write those rules down with you and build the agent around them, then test it against real booking requests before it goes live.
Working with your booking system
Most salons already use an online booking system. Where yours offers an API, the agent books directly into it with the same availability your website shows. Where it does not, the agent takes the full request and texts it to the team to confirm, which still saves most of the time spent on the phone.
Treatments and health questions
Questions about reactions, allergies, pregnancy, or skin conditions are not something an AI should answer. The agent recognises them and passes the call to a qualified member of staff, and we test that boundary before launch.
Is a custom build worth it for a small salon?
For a single chair, a ready-made AI receptionist subscription is often enough, and we will say so. A custom build pays off for busier salons, several team members with different services, multiple sites, or booking rules a subscription product cannot follow.
FAQ
Salons, barbers, and beauty questions
Can an AI receptionist book into my salon booking system?
If your booking system offers an API, yes, using your real services, durations, and team diaries. If not, it takes the full request and texts it to your team to confirm.
Can it reduce no-shows?
Reminder calls or texts before appointments, with an easy option to rebook, are one of the most effective ways to cut no-shows, and the agent can handle them for every booking.
Will it know which services need a patch test?
Yes, if you tell us. Patch tests, consultations, and any other booking rules are written down with you and tested before launch.
What happens if a client calls about a reaction?
The AI never gives advice on reactions or health questions. It passes the call to a member of your team straight away.
Next step
Stop missing calls
Tell us how many calls you get, when you miss them, and which systems you use. You get a written plan, a fixed build price, and an estimated monthly running cost before anything is built.
Usually within one working day